Windows Engineer

Department: Engineering Operations

Reports to: VP of Engineering

Location: Blacksburg, VA

Classification: Full-Time

As a Systems Engineer, you're a full-time Windows tinkerer. You play around with our system, find areas that could use upgrade or improvement, and then make it happen. You identify issues before they become problems for our customers, and you help us find ways to work around those problems to create a more stable and secure hosted platform. You'll explore and troubleshoot OS level, web server, database server, applications server, DNS, SMTP, and other software issues. You're involved in the technical aspects of problem identification, systems architecture design, hardware/software specification and design, and implementation. Plus, you understand how to manage disk I/O and memory usage and how to evaluate and implement hot fixes or patches.

If you want your paycheck:

Your responsibilities to the customers (the people paying us the big bucks) include:

• Identifying and correcting problems, both current and potential, and then making them disappear so as to create the best customer experience possible
• Being mindful of security implications at both an application and network level in order to protect the data of our customers

Your responsibilities to your coworkers (the people pounding on your door) include:

• Keeping yourself educated and up to date on current technologies and new versions of existing software solutions
• Having ownership over at least one subsystem or component with a high degree of accountability

Important skills and characteristics:

• 2-4 years of experience in Systems Administration or a related field; bonus points if you have previous experience in a Windows Administrator position
• A solid understanding of DNS is important
• You know a lot about troubleshooting FTP, HTTP, SSL, and email protocols (POP, IMAP, SMTP); Active Directory communication issues; and server performance issues using native Windows Server tools and utilities
• If you have basic understandings of server hardware components (including RAID configurations and externally attached storage devices), clustering requirements, and server-side scripting uses, then you.re in good shape
• The ability to install and modify SQL components and troubleshoot job and/or maintenance plan failures is needed

You're going to do just fine here if:

• You are a respectful, articulate, positive, employee who truly believes that serving the needs of our customers is the way in which our company is going to set itself apart from our competitors
• You enjoy working for a 24x7 company
• You require only moderate supervision and are self-driven
• You have a strong positive outlook and have been searching for the opportunity to find an exciting, fast paced environment where your talents will be sharpened and you will be personally driven to work harder than you have ever worked before

The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.

Mailtrust is an EOE employer.

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